Alliance Ground International (AGI) – Company Spotlight

Alliance Ground International provides air cargo handling services to 55 airlines at thirteen airports: Atlanta, Chicago, Fort Lauderdale, Kansas City, LaGuardia, Las Vegas, Los Angeles, Miami, Newark, New York JFK, Orlando, Salt Lake City and San Francisco . Warehouse and runway operations schedules are constantly adjusted to flight operations.

Adjustments are made monthly, weekly, and in many cases hourly. Plant and equipment, forklifts, dock lifts and roller systems are purchased assets. They are regularly serviced more frequently than the manufacturer’s recommendations to ensure the life of all equipment and optimum working performance.

Maintaining an “open door” policy with airline customers is essential to the success of AGI’s working relationships. Leveraging the unique exchange of information through one-to-one solutions with customers allows AGI to embed these insights into the structure of the operation.

AGI facilities are staffed 24 hours a day, seven days a week, even on holidays. The office and warehouse are staffed as needed by the carrier. The size of the operation allows AGI to adjust labor requirements to accommodate carrier delays and schedule changes with very little notice.

Office staff are assigned to specific tasks and receive cross-training from cargo acceptance to customer service. This allows for adequate coverage and flexibility in operation at all times. Alliance Ground International provides its employees with extensive customer service training.

Alliance Ground International staff and personnel use their expertise in the loading, documentation and acceptance of dangerous goods so that airline customers can focus on managing and growing their markets.

With over 30 years of ground handling experience, AGI provides premium ground handling services for cargo aircraft, such as the B747-8, B747-400, B77, MDI and B76.

Alliance Ground International (AGI)

AGI continues to invest in its runway handling future using new state-of-the-art ground handling equipment. In addition, the AGI fleet is uniform throughout its system using exclusively proven equipment lines such as:

JBT Commander 60 Loader, JBT Commander 30 Loader, JBT Commander 15 Loader, JBT Pushback B1200, TLD Transporters TF-7-GR, TLD GPU 4120 T cup, TLD Air Starter ASU600-270.

AGI’s sister company, Cargo Force, handles approximately 300 million pounds of mail under the USPS/FedEx Priority Mail contract. The single airline contract with AGI at JFK manages an annual amount of 37 million pounds.

Delta Cargo Building 21A
Room 202
Jamaica, NY 11430
Tel: (718) 831-5231

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