Job: Laboratory assistant at International Rescue Committee (IRC)

Reference ID: req25464
Location: Maiduguri, Borno
Sector: Health
Job Category: Regular
Job type: Full time
Open to expats: No

Job Overview / Summary

  • This project uses health system support and strengthening approaches to provide high quality primary health care service.
  • The Laboratory Assistant will be responsible for improving access to quality basic laboratory investigations through improved laboratory capacity, proper specimen handling and transport.
  • He/she will work closely with the PHC laboratory and ensure the implementation of program activities in accordance with the proposal objectives and nationally accepted standards.
  • The Laboratory Assistant reports to the Senior Health Officer (Medical Officer).

Program implementation, technical quality and strategy:

  • Collect, receive, evaluate and process various biological specimens for analysis.
  • Perform laboratory tests accurately and in a timely manner to produce reliable test results.
  • Review and verify test results, confirm panic values ​​and abnormal results before reporting to clinicians.
  • Maintain and maintain records of all laboratory samples and results transported, collected, investigations and procedures performed, and results generated and delivered.
  • Operate equipment/instruments correctly, perform routine operational checks, troubleshoot if unacceptable, and document corrective actions taken when test systems deviate from established specifications.
  • Maintain a safe and tidy work area and follow safety procedures.
  • Adhere to laboratory quality control policies and document procedural calibrations and maintenance activities.
  • Participate in external quality assessment programs and ensure proficiency testing panels are treated the same as routine (patient) samples.
  • Order supplies, update stock cards, and maintain an inventory of all equipment and reagents.
  • Promptly report and document all laboratory-related accidents (injuries and exposures) and unsafe conditions to the immediate supervisor.
  • Participate in departmental laboratory meetings, trainings, supervisions, orientations and audits as required.
  • Ensure order of IPC within the health facility setting and support training of health workers and referral paramedics on infection prevention and control (IPC) for quality of care.
  • Support health facilities with information, education and communication (IEC) materials (billboards, posters, roll-up banners, mural, flexible banner), registers, printed clinical algorithms, aids clinical briefs and guideline booklets/protocols and ensure that IEC materials are posted and commissioned as needed in the patient referral system.
  • Ensure beneficiary participation, feedback and accountability in all aspects of the project.
  • Ensure proper communication from field data tools to HWs of supported facilities.
  • Support in conducting regular field visits to ensure successful application of the referral system.
  • Perform any other related duties assigned.

Human Resource Management:

  • Supervise junior facility health workers on laboratory services and IPC in supported health facilities and build capacity in the use of RDTs and equipment troubleshooting.
  • Encourage proper use of referral criteria, first aid, SOPs and laboratory screening.


  • Ensure proper follow-up for timely submission of data.
  • Submit weekly work plans and ensure timely implementation of project activities.

Communications and reports:

  • Support clinicians, health workers in compiling statistical reports from patients in care, health facilities and communities for weekly, monthly and annual submissions.
  • Ensure adequate flow of information for all supervisors with constant feedback as needed.
  • Perform additional relevant or requested duties as required by supervisor.

Key Result Areas

  • Basic and routine laboratory service delivery is enhanced for patients accessing facility-supported locations.
  • Ensure that health workers actively participate in laboratory services at operational sites.

Key Working Relationships

  • The position reports to: Senior Health Officer (Medical Officer)
  • Indirect/technical reports: nurses, midwives, health manager
  • Position directly Supervises: Hygiene Promoter
  • Key internal contacts: Country Programme: Health Program Assistant, Senior Health Promotion Officer, Senior Capacity Building Officers, Health/SR Officers, Monitoring and Evaluation Officer
  • Key external contacts: MOH, UMTH, SSH, Umaru Shehu Specialty Hospital, other INGOs (e.g. possible collaborative partners), community leaders and health facility management team.


  • Diploma in Laboratory Technology or Laboratory Science Technology / B.Sc in Biochemistry or Microbiology or related qualification.
  • A certificate in laboratory quality control is an added advantage.

Professional experience:

  • One to two years of laboratory work experience in the healthcare field.
  • Proven experience in community programming with the ability to motivate and lead a team.
  • Ability to work with displaced communities of diverse cultural and ethnic backgrounds.
  • Teamwork experience and ability to lead a team.

Demonstrated technical/leadership/interpersonal skills:

  • Good knowledge of community health, social work in health, health and well-being.
  • Good communication skills.
  • Sensitivity to cultural differences and understanding of social, political and ethical issues surrounding program delivery
  • Ability to work well with others and to respect staff, contractors and recipients of assistance.
  • Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
  • Good sense of integrity, service and responsibility.

Languages ​​:

  • Fluency in written/spoken English and Hausa
  • Ability to speak local languages ​​(Kanuri, Shuwa, etc.) will be an added advantage.

IT/Other Technology Requirements:

  • Proficiency in the Microsoft Office suite, in particular Word, Excel and Outlook.

Standards of Professional Conduct

  • The IRC and IRC workers must adhere to the values ​​and principles set out in the IRC Way – Code of Conduct. These are integrity, service and responsibility.
  • In line with these values, the IRC operates and enforces policies on beneficiary protection from exploitation and abuse, child protection, harassment-free workplace, fiscal integrity, anti-retaliation, fight against human trafficking and many others.

Gender equality:

  • The IRC is committed to closing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce, including parental leave, gender-sensitive safety protocols, and other supportive benefits and allowances.

Working environment

  • IRC is an equal opportunity employer. The IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, state civilian, veteran status, disability or any other characteristic protected by applicable law.

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