West Seattle Blog… | Subject: Community Branch Manager – Northgate


We are recruiting a Community Branch Manager for our Northgate branch. This role is the primary link between Verity and the community we serve. This position fulfills Verity’s mission by creating meaningful relationships with individuals, businesses and nonprofits in the community, identifying opportunities for Verity to help build community strength and sustainability, and to build Verity’s reputation in the community. This role is responsible for building a strong team that reflects the needs of the community, leading business development and community engagement efforts, and ensuring the achievement of branch and sales, service and profitability. Ideal candidates for this Community Branch Manager role are collaborative and relationship-oriented, thrive in a dynamic environment, and possess exceptional abilities that inspire performance and produce results when working with people.
APPLY HERE: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=39123&clientkey=A323A7717CCA7DB7342E7FC3EC67342C

Who we are. . .

Verity is a locally owned, member-owned credit union providing a full range of financial products and services to our members since 1933. Verity stands for truth, and it guides our actions. Honesty might not be the easiest approach, but it is the right one.


Community engagement and business development
Create and deploy business development and community engagement action plans that lead to the achievement of branch objectives.
Maintain relationships with local businesses and community organizations, identify and support initiatives, events and community needs.
Provide insight into how our operations and product offerings can meet the needs of the community, and how we can increase our engagement and impact within the community.

Member experience and sales

Develop and deploy action plans for branches that lead to the achievement of sales, service and profitability objectives.
Create a culture in which branch staff embrace Verity’s values ​​and experience standards, successfully discover member needs, and build trusting relationships with members and the community.

Build and develop teams

Develop and empower a team that can successfully improve the financial lives of members as the community branch manager pursues outside relationships and initiatives.
Recruit, hire, onboard and develop branch team members who are motivated, resourceful and able to deliver results consistently.
Hold regular team and one-on-one meetings, coach staff towards professional growth goals, write and deliver timely performance reviews, and effectively resolve staff issues.

Risk management

Maintain quality branch operations and effectively control risk while meeting service and growth goals.
Demonstrate effective risk-based decision making that mitigates controllable losses.
Perform other work related duties as assigned.

Work conditions

Attending work during regular business hours is a requirement of this position
Some work, meetings and events outside of working hours and off-site will be required


Minimum of a bachelor’s degree or equivalent experience desired
Experience in a financial institution or related experience highly desirable
Supervisory experience is strongly preferred
Experience in business development desired
Community development experience appreciated


Strong verbal, written and interpersonal skills
Strong networking and relationship building skills
Basic knowledge of financial statements and other reports of credit unions
Attention to detail and good organizational skills
Talents for problem solving
Ability to motivate and lead colleagues
Knowledge of financial sector regulations and standards
Ability to analyze and resolve employee relationship conflicts
Knowledge of loan policies and procedures and the fundamentals of loan concepts
Creation and management of annual budgets

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